We believe feedback
should drive product decisions.
ChirpBack was born from the frustration of scattered feedback, missed insights, and the gap between what users want and what gets built.
- Founded by
- Ritik Sharma — building it solo, in public
- What it does
- Feedback, surveys, backlog, changelog — one loop
- Where to reach us
- [email protected]
Product feedback today lives everywhere and nowhere.
It comes in through support tickets, app store reviews, sales calls, user interviews, Slack messages, and a dozen forms in between. Teams collect it, but rarely connect it. Decisions get made on whoever shouted loudest last week.
The cost is quiet but real: features ship that users didn't ask for, requests sit in backlogs no one revisits, and the people who took the time to share feedback never hear back. Trust erodes on both sides.
ChirpBack exists to close that loop. One place to collect feedback from every channel, prioritize what actually matters, ship it, and tell the people who asked. AI handles the sorting, tagging, and follow-up so the signal doesn't get buried in the noise.
6
modules in one platform
16
live integrations
7
ways feedback arrives
1
loop, closed end to end
Ritik Sharma
Founder · Building ChirpBack
Working inside product teams, the same pattern kept showing up — features going out without a clear sense of what users actually wanted, and users rarely hearing back about the things they'd asked for. The tools were there. The intent was there. But the loop stayed broken.
ChirpBack is what I'm building to fix it — for myself first, and for anyone else tired of watching good feedback disappear. AI handles the boring middle so the signal doesn't get buried.
Building it solo, in public, and taking the time to get it right.
Shipped so far
Customer portal
A branded public hub on your own domain where customers read the changelog, post to the feedback board, and follow what you are building.
Email-to-feedback
Forward or auto-forward any support inbox to your project address and every message lands in the feedback inbox, threaded and attributed to the sender.
Two-way conversations
Reply to the person who left feedback from inside ChirpBack, and keep the whole thread attached to the request and the backlog item it became.
Users & companies
A lightweight CRM that groups every piece of feedback by the person and the company it came from, so you can see what your biggest accounts are asking for.
Our values
These principles guide everything we do, from product decisions to customer relationships.
Transparency
We believe in open communication, clear processes, and honest feedback — both internally and with our customers.
Actionability
Every feature we build should help you take action. Data without action is just noise.
Simplicity
Complex problems deserve simple solutions. We focus on making powerful tools that are easy to use.
Want to chat? We’d love to hear from you.
Whether you have questions, feedback, or just want to say hello — send us a note.
Founder pricing — your rate stays fixed for as long as you stay subscribed