Security &
Compliance.
Your data security is our top priority. ChirpBack is built with modern security best practices to keep your feedback data private, protected, and reliable.
Data Protection
We secure your data at every stage with strong encryption and strict security controls.
TLS 1.2+ Encryption
All data in transit is encrypted with industry-standard TLS 1.2 or higher.
AES-256 Encryption
Data at rest is encrypted using AES-256 with regularly rotated keys.
Project-Level Secrets
Each project is isolated and protected with unique, secure keys.
Custom Domain Restrictions
Only feedback submitted from your approved domains is accepted.
Access & Authentication
Strict access policies ensure only authorized users can access data.
Least Privilege Access
Internal systems follow role-based access principles with minimal required permissions.
IP & Domain Controls
Restrict feedback collection to your organization's domain or IP ranges.
Infrastructure Security
ChirpBack runs on reliable, cloud-first infrastructure designed for safety and availability.
AWS Hosting & MongoDB Atlas
Enterprise-grade hosting with built-in redundancy and compliance.
Cloudflare Protection
Mitigation against DDoS and other network-level attacks.
Automated Backups & Restore
Daily encrypted backups with point-in-time recovery.
High Availability
Redundant systems ensure consistent uptime and reliability.
Compliance & Privacy
We design ChirpBack with privacy and compliance in mind.
Privacy by Design
Security and privacy are embedded into every feature.
Data Residency
Regional data hosting available for Enterprise customers.
SOC 2 Type II
In ProgressActively working toward SOC 2 Type II certification.
GDPR Compliance
In ProgressGDPR compliance framework implementation in progress.
Data Residency
Enterprise customers can request regional data hosting to meet specific compliance and latency requirements.
Dedicated environments and regional hosting options available on request for Enterprise customers.
Questions about security?
Our security team is here to help with any questions about our security practices and compliance.
Start building securely
with ChirpBack.
Feedback, surveys, and announcements — with AI in every step. Lock in founder pricing before we go public.
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