Insight, on tap.
Reports your team will read.
Trends, NPS, CSAT, CES, sentiment, funnels, and crosstabs. Build a report, save the layout, export to Excel or PDF — and let AI draft the first pass when you want it.
Insight where you live —
not in a separate tab.
ChirpBack puts analytics at every level of the product. Open the workspace home and you land on a dashboard with sentiment breakdown, top issues, feedback trends, and recent activity — in a layout you can drag and drop yourself, then save.
Every survey campaign opens to its own dashboard with response counts, completion rate, average time spent, and top campaigns. Drill into any question for funnel analysis, crosstabs, and text-response slicing. Every announcement shows impressions, click-through rate, dismiss rate, and the pages it performed best on. You don’t navigate to analytics — analytics meets you where the work is.
- Workspace home — sentiment, trends, top issues, recent feedback in a drag-and-drop layout
- Per-survey dashboard — total responses, completion rate, average time, top campaigns
- Per-question deep-dives — funnels, crosstabs, text-response analysis
- Announcement performance — impressions, CTR, dismiss rate, top pages, device split
- Feedback rolled up by sentiment, category, topic, and status — workspace-wide
Workspace dashboard · drag-and-drop, save, return to it daily
Templates for the asks you repeat.
A playground for everything else.
Feedback ships with four ready-made report types that cover the questions teams ask most: Sentiment Analysis, Feature Requests, Bug Reports, and Feedback Volume. Open one, pick a date range, and you’ve got a report your team can read.
When the templates aren’t enough, drop into the Playground — a custom report builder with split-pane comparison so you can put any two slices of feedback side by side. For surveys, every campaign has a live dashboard already built — response trends, completion rate, per-question charts — and stays in sync with new responses as they come in.
- Four preset feedback report templates: Sentiment, Feature Requests, Bugs, Volume
- Playground · custom report builder with split-pane A/B comparison
- Per-survey dashboard updates live — no setup, no waiting on a build
- Export reports to PDF with your own title and description
- Share via public link with optional password and expiry — for stakeholders outside ChirpBack
Reports · presets that work, a playground when they don't
Trends & Themes
Volume, sentiment, and category trends across hours, days, weeks, or months. Spot emerging themes before they show up in your support queue.
NPS · CSAT · CES
Built-in scoring for the satisfaction metrics that matter. Break down by company, plan, geography, or any segment you've defined.
Funnels & Crosstabs
Drop-off analysis on every survey, crosstab any two questions, and slice text responses by segment to find the why behind the what.
Auto Sentiment
Every feedback item is tagged positive, neutral, or negative the moment it lands. No prompt engineering, no setup — it just works.
Report Builder
Compose a report from any combination of widgets, save the layout, and share it with your team. AI helps draft a first pass when you ask for it.
Export
Excel for survey responses, PDF for reports, CSV for raw data. Hand it to a stakeholder who lives outside ChirpBack.
Unlock analytics
for your feedback.
Feedback, surveys, and announcements — with AI in every step. Lock in founder pricing before we go public.
Limited spots • Founder pricing locked in